Effective date: October 30, 2026
Solnair Automation ("we", "us" or "our") helps home service contractors respond to missed calls, messages and appointment requests. This Privacy Policy explains what information we collect through solnairautomation.com, our forms, our booking pages and our text messages, and how we use it.
Information you give us, such as your name, phone number, email address, service address and the details you type into our forms or booking pages.
Messages you send us by text, email or phone.
Basic website usage information, such as pages visited, browser and device type, collected through cookies and similar tools.
To respond to your questions and requests.
To schedule, confirm and remind you about appointments.
To send text messages you have agreed to receive.
To provide and improve our services and website.
To comply with the law.
If you agree to receive text messages from us, we use your phone number only to send the messages described in our Terms of Service. You can opt out at any time by replying STOP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We share information only with service providers that help us run our business (for example, our website, scheduling and messaging platform, email provider and payment processor), and only so they can provide those services to us. We may also share information when required by law.
We use reasonable safeguards to protect your information. We keep it only as long as we need it for the purposes above or as required by law.
Text messages: reply STOP to opt out, or HELP for help.
Email: use the unsubscribe link in any marketing email.
To ask what information we have about you, or to ask us to correct or delete it, email us at the address below.
Our services are for adults. We do not knowingly collect information from anyone under 18.
We may update this policy. The effective date at the top shows when it last changed.
Solnair Automation
[BUSINESS ADDRESS]
Email: [email protected]
Phone: [BUSINESS PHONE]